How does this work start?
Tell us the reply or follow-up your team sends again and again, and who should still approve it. We plan that path with you. You do not need a finished specification on the first call.
AI marketing and customer communication
We follow up with people who already asked to hear from you, including on WhatsApp. Your team sees a message before it becomes a promise.
What we build with you
Follow up while the question is still warm
We build this for a business, an educational institute, an online shop, a sales team, or a support desk. The same note is waiting to be sent: a reply on WhatsApp, a reminder after an enquiry, or the next step after an order. We draft that note from what the person already told you. Your team still decides what counts as a promise.
A reply that does not sit
The first follow-up can go out from a draft you have already approved, so the enquiry is not left overnight.
A note that fits that person
The message uses the course, the product, the order, or the question they already named. It does not invent a reason to write.
One place for the conversation
Sales and support can see the same lead, what was sent, and what is still waiting on a person.
We start from the message your team already sends
You do not need a finished specification on the first call. We start from one message your team already sends.
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You show the message
You walk us through the reply, the reminder, or the handoff your people type by hand.
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We agree who may receive it
Messages go to people who asked to hear from you, or who are already in a conversation with your team. We do not aim a campaign at strangers.
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We connect the channels you use
WhatsApp, email, and the form on your site can feed the same lead. We use the channels you already speak on. We do not invent a new stack for its own sake.
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A person still sees the promise
A draft or a reminder you have approved can go out. A price, a promise, or a complaint waits until someone on your team has read it.
The notes we can send for you
- The first reply after an enquiry
- A reminder when a lead has gone quiet
- A note after an order or a support request
- The next step you already offer, written in the words you approve
What your people keep
- The decision to make a promise
- A price, a discount, or an exception
- A complaint or an unhappy customer
- The list of who may be contacted
We adjust the wording with you
We build this around the message your team already sends, and we look after it with you. When the offer or the wording changes, you keep a clear way to reach us. A useful result is a conversation that reaches the next step you already offer. We do not promise how many people will reply or buy. The same company also trains people on this work.
The courses are on our courses page. To show us the message your team repeats, use the contact form.
Questions we are glad to answer
Who receives these messages?
People who have already asked to hear from you, or who are already in a conversation with your team: an enquiry, an order, a student question, or a support request. We do not write a campaign aimed at people who have not asked to be contacted.
What can be sent before a person looks?
A draft, a reminder, or a next step you have already approved for that kind of enquiry. A price, a promise, or a complaint waits until someone on your team has read it.
Do you guarantee leads or sales?
No. The follow-up helps the person take the next step you already offer. We do not promise a lead count, a reply rate, or a conversion rate.
Do you train people on this as well?
Yes. The same company trains people on this kind of work. If you want to learn it instead of commissioning the follow-up, start with our courses and we will help you find the path.
We would be glad to hear about the work
Tell us the step your team repeats. We will talk it through on a call or by email. If you want to learn this work instead, the same company trains people on these systems.