Cancellation Policy
Last updated: December 17, 2025
1. Project Cancellation (Consultancy, Development, Maintenance)
Client Cancellation: If you wish to cancel an ongoing IT Consultancy, Software Development, or Maintenance project, you must provide a written notice of at least 30 days. You will be billed for all work completed up to the cancellation date.
Company Cancellation: MASCEV PRIVATE LIMITED reserves the right to cancel a project due to non-payment or breach of contract by the client.
2. Enrollment Cancellation (Training & Certification)
To cancel your enrollment in our IT Training and Internships or Professional Certification programs, you must submit a request via our Help Center.
Cancellations made less than 48 hours before the scheduled start time may result in the forfeiture of the entire fee.
3. Order Cancellation (Training Materials)
Physical Goods: Orders for physical training materials can be cancelled only before the product has been shipped. Once shipped, the order cannot be cancelled.
Digital Goods: Orders for e-books and online course access cannot be cancelled once the download link or access credentials have been sent.
This policy was last updated on December 17, 2025